Last updated: June 2026
This service is operated by Jack Ray, a sole proprietor based in Illinois, doing business as RateShield (“Jack Ray,” “RateShield,” “we,” “us,” or “our”). RateShield is a registered trade name (DBA) of Jack Ray; all references to “RateShield” in this Privacy Policy and our communications, including any text messages, refer to Jack Ray, sole proprietor. You can reach us at jack@getrateshield.com.
When you submit a request through our website, we collect the following information: your name, phone number, email address, zip code, home type, approximate home value, current provider, and renewal timeframe.
We use your information to connect you with local experts who can provide you with home protection savings estimates. Your information may be shared with one or more local experts or agencies for the purpose of providing you with savings estimates.
By submitting your information, you expressly consent to being contacted by Jack Ray (doing business as RateShield) and our local experts via phone call (including calls placed using an artificial, prerecorded, or AI-generated voice, or an automated dialing system), text message, and email at the contact information you provided. You may receive automated communications, including a confirmation text and follow-up outreach generated by an AI assistant supervised by a licensed Illinois insurance producer. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out and HELP for help. This consent is not a condition of purchasing any product or service. RateShield does not share or sell your mobile phone number or SMS opt-in consent with third parties or affiliates for their own marketing purposes.
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
You may request deletion of your personal information at any time by contacting us at jack@getrateshield.com.
We use third-party services for hosting, data storage, and communications. These services have their own privacy policies.
For questions about this privacy policy, contact us at jack@getrateshield.com.